Unparalleled scam intelligence at your fingertips
Our bots are helping to build the world's largest real-time dataset of scam intelligence. Gathered directly from the mouths of the scammers themselves.
See The Scam Network.
Then Dismantle It.
Apate exposes the accounts, infrastructure, and tactics scammers depend on, empowering fraud teams to disrupt operations before they reach customers.
Scaling Manual Disruption and Intelligence Gathering with AI
The Problem
Fraud teams still rely on human agents to engage scammers, trace networks, and collect intelligence. This approach is expensive, inconsistent, and cannot scale as scam volumes rise.
How We Solve It
Fraud teams still rely on human agents to engage scammers, trace networks, and collect intelligence. This approach is expensive, inconsistent, and cannot scale as scam volumes rise.
The Value
- Instantly turn mule intelligence into action with a disruption capability built on top of your current fraud operations, removing the need for extra headcount or internal build.
- Scale scam disruption from dozens of manual engagements to thousands without adding headcount, ensuring coverage across languages, channels, and time zones.
- Free analysts from repetitive tasks so they can focus on investigating high-priority threats and responding to active scams.
- Deliver a continuous stream of real-time intelligence that keeps teams ahead of evolving tactics and campaign trends.
Mule network identification and tracking
The Problem
Fraud teams still rely on human agents to engage scammers, trace networks, and collect intelligence. This approach is expensive, inconsistent, and cannot scale as scam volumes rise.
How We Solve It
Apate’s bots actively engage scam networks in real time to extract details about money movement, payment routes, and mule infrastructure. This intelligence is structured and enriched, allowing teams to map, flag, and investigate mule accounts far earlier in the process.
The Value
- Detect mule accounts in real time, and upstream before funds reach them, allowing proactive freezes and investigations.
- Build detailed intelligence on how mule networks operate, including payment services, transaction patterns, and recruitment tactics.
- Strengthen compliance and reporting with high-fidelity evidence that demonstrates proactive risk mitigation to regulators.
Campaign Intelligence Enrichment & Threat Mapping
The Problem
Scam investigations are often isolated, with little visibility into how campaigns connect or scale across different channels. This limits the ability to disrupt networks at their core.
How We Solve It
By interacting with scammers across thousands of simultaneous interactions, Apate collects rich contextual data that links campaigns, personas, phone numbers, scripts, and financial infrastructure. This enables teams to connect the dots and map the broader ecosystem behind scam operations.
The Value
- Attribute scams to organised networks and campaigns, enabling proactive and coordinated takedowns rather than reactive responses.
- Understand cross-channel links between phone, SMS, web, and social attacks to improve threat modelling.
- Provide regulators and partners with high-quality intelligence that supports ecosystem-level disruption.
Real Time Impersonation Alerts
The Problem
Fraud teams often detect impersonation scams only after customers are targeted, leading to financial loss and reputational damage. Traditional tools struggle to identify campaigns before they hit scale.
How We Solve It
Apate’s bots engage directly with scammers, uncovering impersonation techniques, tactics and procedures, in addition to target brands early in the campaign cycle. This allows financial institutions to receive real-time alerts on active phishing and impersonation activity before customers are affected.
The Value
- Identify emerging impersonation scams targeting your institution or customers before they become widespread.
- Enable faster takedowns and customer alerts, reducing both financial losses and brand risk.
- Equip fraud and cyber teams with detailed intelligence on scam narratives, tactics, and attack surfaces.
Enhance takedowns, reporting & compliance readiness
The Problem
Regulators are increasing expectations around proactive scam prevention and reporting. Most fraud teams lack the intelligence depth or audit trail to demonstrate due diligence.
How We Solve It
Apate’s intelligence is structured, timestamped, and exportable, creating a clear audit trail of proactive engagement and action. This enables institutions to show regulators that they are actively disrupting scams and protecting customers.
The Value
- Strengthen your compliance posture with detailed intelligence reports and evidence of proactive interventions.
- Simplify regulatory reporting with exportable data sets tailored to audit and oversight requirements.
- Reduce reputational and legal risk by demonstrating continuous action against scams and fraudulent activity.
Real-time Fraud Operations Support
The Problem
Fraud response is often reactive, with intelligence arriving too late to support live investigations or stop active scams. Teams operate without visibility into the threat landscape as it unfolds.
How We Solve It
Apate delivers a continuous feed of real-time scam threat intelligence directly into fraud workflows. This includes live campaign indicators, scam call transcripts, mule and merchant network data, unique scammer profiles and behavioural insights that power faster, more effective decision-making.
The Value
- Support live investigations with fresh, relevant intelligence that changes as scams evolve.
- Reduce investigation time and improve response quality by providing analysts with context they can act on immediately.
- Increase operational efficiency by integrating intelligence directly into existing case management and SOC systems.
Turn Your Network Into a Scam Intelligence Engine
Every scam call is a source of intelligence. Apate turns your traffic into a continuous feed of actionable insight, powering proactive disruption, precision enforcement, and new revenue streams. Telcos stop reacting to scams — and start breaking the business model behind them.
Divert Scam Calls Safely
The Problem
Blocking scam calls stops immediate harm but leaves telcos blind to how those threats operate, evolve, and scale. This reactive approach limits intelligence collection weakens network defences over time and makes it harder to prove proactive action to regulators and partners.
How We Solve It
Apate diverts flagged traffic into isolated environments where AI-driven bots safely engage scammers in real time. This approach shields customers while capturing high-fidelity scam behavioural, linguistic, and infrastructure intelligence - without disrupting network performance or customer experience.
The Value
Previously wasted scam traffic becomes a continuous source of strategic intelligence. Telcos gain visibility into emerging tactics, attribution pathways, and campaign infrastructure, enabling earlier intervention and measurable scam reduction. This intelligence also strengthens regulatory posture, underpins compliance reporting, and opens the door to new intelligence-led revenue models.
Extract Actionable Threat Intelligence
The Problem
Most telcos have limited visibility beyond call metadata. They can flag and filter suspicious traffic, but they lack the depth of intelligence needed to understand how scams operate, how campaigns evolve, and where they originate. That visibility gap limits proactive disruption and weakens downstream defences.
How We Solve It
Apate bots engage scammers directly inside controlled environments, capturing detailed intelligence on their tactics, techniques, and procedures. This includes payment flows, impersonation scripts, social engineering patterns, and network metadata - all mapped in real time as campaigns unfold.
The Value
Telcos transform scam calls into a continuous feed of high-value intelligence. That data underpins faster threat attribution, improves network resilience, and strengthens collaboration with banks, platforms, and law enforcement. It converts scam activity into a strategic asset – one which powers proactive disruption and positions the network as a central intelligence hub in the fight against fraud.
Enhance Blocking Logic
The Problem
Static blocking systems can’t keep pace with constantly shifting scam tactics. Over time, this leads to false positives that impact legitimate customers and false negatives that propagate new scam behaviours. Without live feedback loops, blocking decisions degrade and networks remain reactive.
How We Solve It
Apate closes the loop between detection, interrogation, and prevention. Verified scam intelligence from real engagements feeds directly back into telco fraud systems and routing logic, tuning filters with real behavioural data. Each diverted session strengthens models, refines thresholds, and sharpens the network’s defensive response.
The Value
Telcos evolve from static filtering to adaptive defence. Each engagement improves accuracy, reduces customer impact, and cuts manual investigation time. The result is a continuously learning fraud-control layer that keeps pace with emerging threats while proving measurable network resilience.
Turn Risk Traffic Into Revenue
The Problem
Scam traffic is typically discarded once blocked, losing its potential value. Meanwhile, banks, fintechs, and law enforcement struggle with fragmented, delayed intelligence on the same threats moving across communication networks. Telcos sit on the richest source of real-time scam data but rarely convert it into commercial or strategic assets.
How We Solve It
Apate helps telcos package verified scam intelligence into structured data products that can be shared with trusted partners across finance, cybersecurity, and government. This includes scam campaign metadata, behavioural signatures, and route-level insights captured during live interactions. Networks can also retain value from safely terminated scam calls without exposing customer data.
The Value
Telcos turn defensive operations into a new line of business. High-fidelity intelligence supports partner revenue streams, strengthens cross-sector trust, and positions the network as a primary source of real-time scam intelligence. Each diverted scam call becomes both protection and product - improving ROI while accelerating industry-wide disruption.
Support Compliance and Reporting
The Problem
Scam management across telcos often relies on volume metrics rather than verified outcomes. Traditional reports show how much traffic was blocked but rarely demonstrate how specific scams were detected, traced, and resolved. This creates gaps in evidencing proactive action to regulators, partners, and customers.
How We Solve It
Apate captures and logs every scam interaction in real time, linking each event to a full transcript, alert history, and technical artefact. These records can be exported to support audit, regulatory, or partner reporting. The result is a transparent, verifiable evidence trail of how scams were detected, diverted, and disrupted.
The Value
Telcos demonstrate measurable, evidence-based scam reduction. Clear audit trails strengthen regulatory trust, reduce compliance risk, and accelerate industry collaboration. With Apate, operators move from reactive blocking to provable disruption, turning compliance reporting into a strategic advantage.
Gather Real-Time, Actionable Insights
Leverage our bots to expose a unique, proprietary data set that highlights scammers’ tactics, methodologies and attack vectors
The Problem
Scam signals are often fragmented - artefacts like fraudulent accounts, impersonation scripts, and phone numbers exist in silos, making it difficult to see the full picture or understand scammer infrastructure and relationships.
How We Solve It
Every data point extracted by the bots is enriched with context, metadata, and behavioural patterns. This enables us to map scam campaigns in detail, link multiple artefacts to the same threat actors, and surface coordinated activity across time, channels, and geography.
Develop Proactive Defences
Use real-time intelligence to stop scammers before they strike your customers, ensuring your network stays clean and secure.
The Problem
Scam campaigns often use multiple rotating phone numbers, making it hard to protect customers from impersonation and SMS-based scams.
How We Solve It
Bots infiltrate scam groups and networks, extracting active phone numbers being used to call/sms victims. These are pushed into a watchlist for call-blocking or customer warning overlays.
Reduce Scam Complaints & Boost Customer Trust
Use real-time intelligence to stop scammers before they strike your customers, ensuring your network stays clean and secure.
The Problem
Scam campaigns often use multiple rotating phone numbers, making it hard to protect customers from impersonation and SMS-based scams.
How We Solve It
Bots infiltrate scam groups and networks, extracting active phone numbers being used to call/sms victims. These are pushed into a watchlist for call-blocking or customer warning overlays.
Comply With Regulations
Demonstrate your commitment to customer protection and compliance with anti-fraud regulations.
The Problem
Fraud teams often lack structured, real-time intelligence to support timely takedowns or meet rising compliance demands under anti-scam frameworks. Manual reporting is reactive, slow, and hard to audit.
How We Solve It
Apate delivers enriched, timestamped artefacts from scam engagements, all with context and risk scoring. These artefacts can be directly actioned for takedown, escalated into internal case systems, or exported for regulatory reporting.
Activate a Proactive
Defence to Fraud
Use advanced AI victim bots to engage scammers at scale and extract high-value intelligence in real time.
Keep Your Exchange &
Your Customers Secure
Arm your exchange with real-time scam intelligence that stops fraud before it reaches your customers.
Outsmart Evolving Threats
Use actionable intelligence like fraudulent wallet addresses to outsmart scammers and uncover fraud activity
Enhance User Trust & Retention
Create a safer, smoother trading environment that reassures users and assures their assets are protected.
Align with Regulations
Demonstrate your commitment to customer protection and compliance with anti-fraud regulations.
Outpace Competitors
Differentiate yourself as the most secure exchange with a proactive stance against scam.
Shield & Protect Citizens
Use our bots as a shield to proactively defend the public from the scam epidemic.
Uncover Fraud Networks
Leverage a proprietary dataset of unique intelligence to expose, dismantle and take down scam operations.
Streamline Disruption & Investigations
Automate disruption and reduce manual effort, increasing efficiency.
Shape Policies Through Intelligence
Use insights to collaborate with the public and private sector in shaping effective anti-fraud regulations.
Safeguard The Economy
Minimise the financial and social impact of scams on society.
The Challenge
A leading Australian Tier-1 telecommunications provider faced a growing challenge: managing over 300,000 scam calls per month while ensuring regulatory compliance and protecting customers from fraud. With scam tactics becoming increasingly sophisticated, Telco needed an advanced solution to:
- Mitigate scam calls effectively.
- Safeguard customers from financial losses.
- Optimise network operations and meet compliance standards.
The Solution
Tier 1 Telco partnered with Apate, an AI-driven scam prevention platform, to deploy cutting-edge technology designed to intercept, analyse, and disrupt scam calls in real-time. Apate’s advanced conversational AI engages scammers, diverting their attention and gathering critical intelligence to enhance fraud prevention.
The Results
A recent deployment within an Australian Tier-1 Telco demonstrated Apate’s transformative impact
Operational Impact:
- 300,000 calls passed to Apate per month.
- 159,000 scam calls answered by Apate bots.
- 15,000 high-risk scam calls effectively handled.
- 613 hours of scammer talk time diverted from the network.
Financial Impact:
- $1,825,206 in potential scam losses prevented per month.
Performance Insights:
- 53% of calls intercepted and answered by Apate bots.
- 5% of calls were classified as ‘Material Calls’ (exceeding 2.5 minutes).
- Average scam call duration: 2.5 minutes.
- Longest recorded scam call: 54 minutes.
Why It Matters
- By leveraging Apate’s AI-driven solution, Telco has:
- Reinforced its position as an industry leader in scam mitigation.
- Enhanced customer protection by preventing significant financial losses.
- Optimised network operations and ensured compliance with regulatory standards.
Conclusion
The partnership between Tier 1 Telco and Apate sets a new benchmark in scam prevention, combining advanced technology with operational excellence to safeguard customers and streamline network efficiency.Estimates based on real-world data from Apate’s deployment within a Tier-1 Australian Telco.
Let’s work together.
We work closely with each client to understand their unique requirements and provide a solution that fits. Reach out for a personalised consultation and to explore how our technology can transform your scam prevention and intelligence strategy.
